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Terms & Conditions

These Terms & Conditions explain the rules that apply when you access or use Vegas Stars Casino. Please read them carefully before creating an account, depositing funds or playing any games. By using the website or its services, you confirm that you understand and accept these terms, together with any additional rules displayed for particular games, promotions or services.

Vegas Stars Casino operates under a Curaçao gaming licence issued under reference number 8048/JAZ, providing a regulated framework for player accounts and game integrity.

1. General terms and acceptance

These Terms & Conditions form an agreement between you and the operator of Vegas Stars Casino. They apply to the website, your player account, available casino games, payment functions, promotions and any other services made available through the platform. Additional terms may apply to specific games, promotional offers, competitions or other features. Where additional terms apply, they will be shown or made available before you use the relevant feature.

You should read these terms, the Privacy Policy, responsible gambling information and any promotion-specific rules before using the website. If you do not understand any part of these documents, you should not continue until you have obtained appropriate advice or clarification. If you do not agree with the terms, you must stop using the website and must not create or continue to use an account.

The website is intended for users who are legally permitted to access online gambling services in their location. You are responsible for checking the laws that apply to you before using the platform. Access may be restricted where online gambling, particular games, deposits or withdrawals are not permitted. The operator does not invite you to use the service in a place where doing so would be unlawful.

Changes to these terms

These terms may be updated from time to time to reflect changes to the website, services, legal requirements, security practices or business arrangements. The latest version will be published on the website with its effective date where appropriate. You should review the terms regularly. If you continue to use the website after an updated version is published, that continued use may be treated as acceptance of the revised terms. If a change is not acceptable to you, your option is to stop using the services and follow any available account closure process.

Interpretation

References to the website include the Vegas Stars Casino website, mobile versions, applications where available, and related online services. References to ‘you’ or ‘your’ mean the person accessing or using the services. References to ‘we’, ‘us’ or ‘our’ mean the operator of the relevant Vegas Stars Casino service. If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

2. Eligibility, accounts and verification

You must be at least 18 years old and legally entitled to use online gambling services before opening or using an account. You must provide accurate, current and complete information during registration and whenever the operator reasonably asks you to update it. You must not register on behalf of another person, allow another person to use your account or create more than one account unless the operator has expressly approved this.

  • Keep your username, password and other account credentials confidential.
  • Use your own identity and provide information that can be verified.
  • Tell the operator promptly if you believe your account has been accessed without permission.
  • Do not sell, transfer, lend or otherwise give control of your account to another person.
  • Use only payment methods that are held in your name or that you are authorised to use.
  • Make sure the information connected with your account remains accurate.

You are responsible for activity carried out through your account unless you have reported unauthorised access promptly and the operator determines that you were not responsible for the relevant conduct. You should use a strong, unique password and take reasonable steps to protect the devices and networks used to access the website. The operator may require additional security checks before allowing access to an account or processing a transaction.

Identity and source-of-funds checks

To protect the platform and meet applicable legal, regulatory and financial crime obligations, the operator may ask you to provide identity, age, address, payment, source-of-funds or other verification information. Documents must be genuine, current and readable. You must respond to reasonable verification requests within the time requested. Until checks are completed, access to some services, deposits, withdrawals or promotional benefits may be restricted.

The operator may suspend or close an account where information is inaccurate, verification cannot be completed, account activity appears irregular, or the operator has a legal, security or responsible gambling reason to do so. Where permitted, you will be informed of the relevant outcome. The operator may also retain information where required for legal, fraud prevention, dispute resolution or record-keeping purposes.

One account and fair use

Each player should use one personal account only. Using multiple accounts, coordinated accounts, automated tools, software intended to gain an unfair advantage, or another person’s account is not allowed. Accounts must not be used for unlawful activity, money laundering, fraud, payment abuse or any activity that could compromise the fairness, security or integrity of the services.

3. Deposits, withdrawals, games and promotions

You may deposit funds using payment methods made available on the website. You confirm that you are authorised to use the selected payment method and that the funds are from a lawful source. You must check the transaction details before confirming a payment. A deposit may be declined, delayed, reversed or returned where required by the payment provider, applicable law, security procedures or account verification requirements.

Funds held in your account are for the purpose of using the available services and must not be used to facilitate unlawful activity. You must not attempt to deposit or withdraw funds through a payment method belonging to another person without express approval. The operator may investigate transactions and may delay or restrict activity while an investigation or required check is in progress.

Withdrawal requests are subject to account verification, security checks, applicable payment rules and any conditions displayed when the request is made. You must provide complete and accurate information needed to process a withdrawal. A request may be rejected or adjusted where there is a duplicate account, suspected fraud, a chargeback, a breach of these terms, unresolved verification, or another lawful reason.

Games and results

You must check the rules, stake information and any displayed conditions for a game before playing. Game outcomes are determined by the relevant game system and, where applicable, its random outcome process. Subject to applicable law, the recorded result shown in the operator’s system will be treated as the official result. If a technical fault, display error, software issue or other malfunction affects a game, the operator may void affected play and take reasonable steps to correct the account balance.

You are responsible for checking your balance, bets, transactions and game history. If you notice an error, you should stop using the affected feature and raise the issue through the available support process. The operator may correct an obvious error, including an incorrect credit or debit, and may reverse activity that resulted from a technical or administrative mistake.

Promotions and bonuses

Promotions, bonuses, free plays, tournaments and other offers are subject to separate terms displayed with the relevant offer. Those terms may include eligibility requirements, time limits, qualifying transactions, wagering or playthrough conditions, contribution rules, maximum or minimum values and withdrawal restrictions. You should read the specific offer terms before accepting or using a promotion.

Unless the applicable promotion terms say otherwise, promotions are intended for one person and one account. The operator may refuse, cancel or remove a promotional benefit where it has been obtained in error, used contrary to the offer rules, or connected with abuse, manipulation or multiple-account activity. A promotion may be changed or withdrawn where permitted by law, but this will not affect rights that cannot lawfully be excluded.

Fees, taxes and currency

Any applicable transaction fees, currency conversion costs or payment-provider charges should be checked before completing a transaction. You are responsible for understanding and meeting any tax obligations that apply to your winnings or use of the services. The operator does not provide personal financial, legal or tax advice.

4. Responsible gambling, privacy and acceptable use

Gambling should be treated as entertainment, not as a way to make money or recover losses. Only gamble with money you can afford to lose. Set personal limits before you play, take regular breaks and do not gamble when you are distressed, tired, affected by alcohol or under the influence of drugs. You should never chase losses or borrow money to gamble.

  • Use available deposit, spending, session or loss-management tools where offered.
  • Consider taking a break or requesting account restrictions if gambling stops being enjoyable.
  • Seek independent support if you are worried about your gambling or someone else’s gambling.
  • Do not attempt to bypass an account restriction, cooling-off period or self-exclusion request.
  • Tell the operator if you believe marketing or access to gambling services should be restricted.

Requests for account closure, cooling-off, self-exclusion or other responsible gambling measures may be handled under the operator’s responsible gambling processes. A restriction may affect access to deposits, games, promotions and other services. You must not create a new account or use another person’s account to avoid a restriction. The Privacy Policy explains how personal information connected with these requests is handled.

Privacy and communications

Personal information is collected, used, stored and disclosed as described in the Privacy Policy. This may include information needed to create and manage an account, process transactions, verify identity, provide customer support, maintain security, meet legal obligations and promote responsible gambling. You should read the Privacy Policy to understand your rights and the choices available to you.

You may receive service messages about your account, transactions, security, verification or important changes to the website. Marketing communications may be subject to consent and available preference controls. You should keep your contact and notification settings up to date so that important account information can reach you.

Prohibited conduct

You must not use the website in a way that is unlawful, abusive, deceptive, threatening or harmful. You must not interfere with the operation or security of the platform, introduce malicious code, attempt unauthorised access, scrape content, manipulate games, exploit errors or use automated systems without permission. You must not upload or transmit material that infringes another person’s rights or could damage the website or its users.